About Complaints
Lamp Library is a product comparison and information website. We do not sell products directly or handle orders, delivery, or payments.
For Product or Order Issues
If you have a complaint about a product you purchased, delivery, or payment, please contact the retailer you bought from directly. They are responsible for handling all sales, delivery, and customer service matters.
For Website or Information Issues
If your complaint is about the Lamp Library website, incorrect product information, or our service, please use the form below to get in touch with us.
What Happens Next?
We aim to acknowledge all complaints within 2 working days and provide a full response within 5 working days. We take all feedback seriously and will work to resolve your issue as quickly as possible.